Can I exchange my UGGs for a new pair?

If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.

Does UGG replace old Uggs?

The UGG® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis.

Does Uggs have a lifetime warranty?

UGG Limited Warranty

We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.

Can I exchange my UGGs without a receipt?

Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.

How long does an UGG exchange take?

Please allow up to 15 days after receipt at our warehouse for your return/exchange to process.

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Can I exchange Uggs anywhere?

If you need to return an item purchased at an UGG® retail store, please return to the store where the purchase was made. If you are unable to reach the store or the store cannot help you, please contact our customer service team who will be happy to see if they can assist you further.

How much does it cost to repair UGGs?

UGG Classic Renew (Resole, shampoo, and binding replacement) for $80. UGG Classic Restore (Resole and shampoo) for $60. UGG Classic Refresh (Shampoo only) for $40.

How do I bring my old UGGs back to life?

In a small bowl combine 1/2 cup of cold water and 1/2 a cup of distilled white vinegar. Dip a clean, damp cloth into the mixture and use it to gently scrub away any stains on your boots. “Gently” is the key word here. If you rub too vigorously you can remove the color from your boots.

How does lifetime warranty work?

Lifetime – A lifetime warranty is a warranty against defects in materials and workmanship that has no time limit to make a claim. It is a hassle-free experience, free from any “fine print” that puts the onus on the buyer for something out of their control.

What is lifetime replacement?

A lifetime warranty is a guarantee that a manufacturer will repair or replace any defective parts for their products and comes at no additional cost. The “lifetime” may reference the suggested lifetime of the product (when used as intended), or the time that the product is in production (or some years after that date).

How many years is considered a lifetime warranty?

A lifetime warranty can mean the life of the product; once a manufacturer stops making replacement parts, the warranty ends. It can also mean as long as a company is in business, or as long as you are the first owner.

Is it worth paying for warranty?

An extended warranty is worth your time if your car isn't extremely reliable and you wouldn't necessarily be able to pay for major repairs right now. If you purchase a used car from a dealer, an extended warranty could be the right choice if you're uncertain about a vehicle's reliability.

Can I exchange my Uggs at Journeys?

Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. For returns created prior to 09/28/21, please Contact Us.

Will my UGGs be ruined if they get wet?

A few drops on the Classic II won't hurt them, but the Classic II is not meant for rain, snow, or any large amount of liquid. While these boots have been pre-treated to repel moisture and protect against stains, large amounts of liquid or extended exposure to liquid will eventually soak through.

Are UGGs ruined if wet?

If you have Uggs and they have gotten wet, you can wash them with the cleaner that comes with the boots. You can clean them yourself like you would any other piece of clothing. If the boots get wet and you don't wash them afterward, you could end up with mold or mildew.

Do you wear socks with UGGs?

UGG footwear is designed to be worn barefoot to maximize the cushioning and warmth of the sheepskin.

Do UGGs get ruined in the snow?

Even with waterproofing treatment, water resistant ugg products can become damp when submerged in water or snow and this can also leave marks on the beautiful suede exterior.

How long do real ugg boots last?

How Long Do UGGs Last? UGGs boots are made with excellent quality materials, and with proper care they can last for up to ten years. Making sure to waterproof your UGGs and regularly remove dirt and debris from the suede upper can extend their life even further.

Can UGGs be professionally cleaned?

LeatherCareUSA.com provides professional cleaning for UGG™ boots and other similar footwear items. We can clean almost any type of footwear by our full immersion method of cleaning. This allows for deep cleaning of the inside and outside of the boots.

Can I exchange my shoes after wearing them?

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

Does warranty mean its free?

A warranty describes the conditions in which the seller is liable and what conditions are excluded. Although the buyer does not pay a separate cost for the warranty, the warranty price is included in the product's price.

Is it too late to get a warranty?

You can buy one at any time, but just remember that it's better to have a budget protection plan in place sooner rather than later. A home warranty actually helps you save money on inevitable repairs to those new (or old) home systems and appliances.

Does warranty work if you broke it?

Having a warranty doesn't necessarily mean the manufacturer will fix your product if it breaks. Typically, warranties only cover product defects — not misuse or accidental damage. Some warranties also don't cover what's considered normal wear and tear (though what a manufacturer considers "normal" will vary).

What does a 10 year warranty mean?

What Is Covered In A 10 Year Warranty? If you read the fine print, the 10 year warranty is a limited powertrain warranty. This means that only selected engine, transmission, and transaxle parts are covered. Any other part that fails has other coverage terms.