Can you return old worn Uggs?

Retail Returns
Items must be in new and unused condition. A product with dirt or wear and tear will be returned to the customer with no action taken. Products must be in our current product line, which is posted on ugg.com.


Can you replace old Uggs?

All items sent to UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis. Please note that UGG® can offer an exchange or site credit but does not perform repairs. Items returned for defect evaluation will be processed in the order they are received.

Do Uggs have a lifetime warranty?

UGG Limited Warranty

We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.


What is covered under UGG warranty?

UGG footwear is warranted for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker colored sheepskin during first few wears.

How long do UGGs last?

UGG Sizing & Determining The Correct Size For You

With adequate care and protection, our UGGs will last anywhere between five to twenty years with ease.


How I got two New Free Pairs of Uggs



How do you save ruined UGGs?

  1. Use cold water to moisten the outside of your boots. ...
  2. Mix the sheepskin conditioner and the wool detergent in a bucket. ...
  3. Dip a sponge into the solution and then gently rub the outside of the Ugg boots where they are wet.
  4. Dip the sponge into the solution again and then clean the inside of the Ugg boot.


Can ripped Uggs be repaired?

Unfortunately, we cannot repair holes or rips in the leather.

Can you exchange Uggs without receipt?

Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.


Can you Reheal UGG boots?

Sole repair

UGG boots unfortunately cannot be fully re-soled, because of the way they're constructed — specifically, they lack a 'Goodyear welt' or layer that sits between the soles and uppers into which new soles can be stitched as needed.

How long is the return policy for Uggs?

Purchase must be returned within 60 days of purchase for a refund. The original sales receipt must be presented. Merchandise must be in its original packaging with all labels and product swing tags attached. The shoe box must be in its original condition and not be damaged in any way.

Do UGGs get ruined in the rain?

A few drops on the Classic II won't hurt them, but the Classic II is not meant for rain, snow, or any large amount of liquid. While these boots have been pre-treated to repel moisture and protect against stains, large amounts of liquid or extended exposure to liquid will eventually soak through.


Do UGGs get ruined when wet?

Stepping in a puddle, spilling a drink or getting caught in the rain while wearing them all have the potential to ruin the look of UGG boots. Even after they've dried, water-damaged UGGs often show discolored splotches and flaws in the natural sheepskin pile, which make the boots look worn out well before their time.

What happens if you wash UGGs in washing machine?

Sheepskin is stronger - but when you throw your uggs into a rough, tumbling washing machine, both sheepskin and suede are going to have a bad time. A machine wash could rip the fabric, damage the inner lining or even cause further staining from water and chemical detergents.

Can UGGs be worn in snow?

What is this? Not only are they NOT waterproof, but they also soak up water & snow like a sponge. Oh, and the dye fades away in rain & snow. So yeah, wearing UGGS in the snow is a big no-no.


Do UGGs mold to your feet?

UGG footwear is designed to be worn barefoot to maximize the cushioning and warmth of the sheepskin. Our fleece foot bed will mold to the natural contours of your foot, creating a personalized arch support.

Are you supposed to wear UGGs with socks?

Experts say uggs were made to be worn without socks. Slipping your bare feet directly into your uggs is the best way to wear them, making them super cosy and also helps prevent odours. The natural fibres of ugg boots allow air to circulate, letting the skin breathe and preventing sweating.

Is Bearpaw the same as UGG?

Both Bearpaws and Uggs are designed for comfort. Both are soft inside due to the fleece lining. However, customers in general state that Uggs are "very soft." Uggs are also lighter weight than Bearpaws. Bearpaws have visible stitching unlike Ugg's smooth stitching.


Is Koolaburra the same as UGG?

Who We Are. The newest member of the UGG brand family, Koolaburra by UGG is a lifestyle brand designed with the modern family in mind. Rooted in quality, comfort, and craftsmanship, Koolaburra delivers effortless lifestyle essentials for the whole family.

Can UGGs go in washer and dryer?

For our shoes, we advise never to wash them in the washing machine as this can damage the delicate materials, particularly those made from sheepskin or leather. If you would like to learn more about how to best clean and care for your UGG footwear, please click here.

How do you fix a ruined UGG in the rain?

How to Get Rid of Water Stains on UGGs
  1. Blot wet areas with a dry cloth.
  2. Stuff boots with paper towels and let dry away from direct heat.
  3. Clean as recommended with a speciality suede cleaner and damp cloth, if needed.


Can UGGs be washed?

Hand wash only. DO NOT use a washing machine. Moisten entire surface of sheepskin footwear with clean, cold water. Apply a small amount of Cleaner & Conditioner to a clean, wet sponge.

What temp should you wear UGGs?

Wool fleece helps maintain body temperature, making UGG footwear appropriate for all climates. In fact, the wool will keep your feet warm down to -30 F and cool up to 80 F.

Are UGGs still in style?

The early 2000s trends continue, with the latest being UGG Boots! Perfectly on brand with easygoing everyday winter aesthetics like #cozycore and #cabincore, the familiar comfort shoe is getting a modern style revamp to take you straight into 2023.


What happens if my UGGs get soaked?

Never let your boots soak in water or stay wet for too long. This loosens adhesives and causes the exterior to become misshapen.
Previous question
What animal represents China?
Next question
What does 459 mean in texting?