Does UGG require signature?

While we do not require signatures for most deliveries, we do recommend that you have someone available to accept the package. Our warehouse is based in the United States and ships Monday through Friday.

What delivery service does UGG use?

Orders shipping via UPS Domestic Ground process within 24 hours (all days except Saturday, Sunday and major holidays). Orders shipping via UPS Air service will process same business day (excluding Saturdays, Sundays and major holidays) when received before 12:00 pm PST.

Is UGG packaging discreet?

We do offer gift wrapping! Orders may be gift-wrapped for $10. Gift-wrapped orders are delivered in an unbranded, discreet shipping box.

Where does UGG ship from?

All UGG items are shipped directly to the consumer from our warehouse in California. If you receive a product that has been shipped directly from another country – China, Vietnam etc.

What is the difference between UGG and UGGs?

By contrast, UGG is a registered trademark of the California-based company Deckers Outdoor Corporation in over 130 countries worldwide, including the U.S., the European Union, and China. Ugg boots (sometimes called uggs) in Australia and New Zealand are a unisex style of sheepskin boot.

Are FedEx Delivery Drivers Signing For Your Packages?

How can I tell if my Uggs are fake?

The reflective hologram style logo can be found on the outside of the shoebox or sewn into the products themselves. When checking UGG boots for sewn in security labels, you'll find them on the inside the left boot, shoe or slipper.

Which UGG is the real UGG?

All genuine ugg products are made in Australia and that will be written on the boots or slippers. If they aren't made in Australia, there's a good chance that your products aren't real. It is also worth checking where your product has been shipped from.

How long do UGGs last?

UGG Sizing & Determining The Correct Size For You

With adequate care and protection, our UGGs will last anywhere between five to twenty years with ease.

What does UGG stand for?

A lot of people would think of U.G.G standing for a name of the inventor or a certain person, but that is not the case. U.G.G actually stands for ugly. Or as most would do when they see them "ugh".

Can you send your old UGGs back and get new ones?

We gladly accept returns from customers who purchased their UGG® product from a retailer other than www.ugg.com, or the UGG® call center. We will process your return for an exchange or a site credit. We do not offer a refund for products not purchased directly from us. Items must be in new and unused condition.

Does discreet shipping require signature?

No, a signature is not required upon delivery. The packaging is discreet and the only information on the outside of the packaging will be the shipping label.

Do all Uggs have security labels?

We use the latest security to help ensure authenticity. Every authentic UGG and I Heart UGG product comes with a security feature contained in a reflective security label sewn into the left shoe or boot and/or security sticker on the shoebox, allowing instant authentication of genuine UGG products.

Does discreet packaging have your name on it?

USPS, UPS, and FedEx offer discreet shipping to their customers at no extra cost. The major couriers maintain a high level of discreteness so that even the delivery guy won't know what you ordered. The products are shipped in a standard box with only the customers' names and addresses.

Does UGG replace old UGGs?

The UGG® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis.

Do you order up or down for UGGs?

For the Classic Collection, we would recommend ordering a full-size down if a whole size, or a half-size down if in between sizes. However, our fashion boots and our rain and weather styles have a tendency to run more true to size and are often available in half sizes.

Are boots delivery discreet?

Is the packaging discreet? Yes, our packaging is discreet. The box that we put all medicines in for deliveries says Boots on it, but it doesn't say what's inside. The envelope that we put all home test kits in for deliveries does not say Boots on the outside.

Is Bearpaw the same as UGG?

Both Bearpaws and Uggs are designed for comfort. Both are soft inside due to the fleece lining. However, customers in general state that Uggs are "very soft." Uggs are also lighter weight than Bearpaws. Bearpaws have visible stitching unlike Ugg's smooth stitching.

Are there two UGG brands?

In 2016, Deckers rebranded to "UGG", instead of "UGG Australia", in response to an investigation by the Australian Competition & Consumer Commission because of a complaint that the reference to "Australia", in its branding of sheepskin boots manufactured in China and Vietnam, was misleading and deceptive, and therefore ...

Do you wear socks with Uggs?

UGG footwear is designed to be worn barefoot to maximize the cushioning and warmth of the sheepskin.

What happens if UGGs get wet?

If the footwear gets wet, let it slowly dry, avoiding any direct sunlight or heat source. When dry, gently brush away any spots with a soft suede brush or sponge.

Is Koolaburra the same as UGG?

Who We Are. The newest member of the UGG brand family, Koolaburra by UGG is a lifestyle brand designed with the modern family in mind. Rooted in quality, comfort, and craftsmanship, Koolaburra delivers effortless lifestyle essentials for the whole family.

Do UGG boots get smelly?

Whilst the A-Grade Merino Sheepskin can work its magic on natural odours, it can't keep away the smells brought on by dirt. So, make sure your feet are nice and clean before you place them in your cosy UGGs!

Is there a difference between UGG and Ugg Australia?

Despite the 'Ugg Australia' branding, Deckers' uggs and slippers aren't actually made here in Australia. Instead, they're made in China and exported to hundreds of countries worldwide. As opposed to Australian made and sheepskin products which we sell, along with other retailers around the country.

Can UGGs wet snow?

It is not waterproof, and water can seep in through the seams. These boots are fine to wear when it's lightly snowing or if you're just going to and from your car, but you shouldn't wear them in a blizzard or if you suspect you may have to trudge through inches of powder.

Are UGGs warm enough for winter?

Yes, they keep your feet warm and cosy when the temperature dips, but that's not all that our premium Australian sheepskin boots do. Here are four reasons why you should be wearing your ugg boots all year round!