How do I find my UGG serial number?

You can find the item/model number on your invoice. Example: If your invoice shows item 5825-CHE-06. enter 5825 for the item number. If you do not have your invoice, you can find the item/model number by locating the product page on our site and use the model number, located below the price.

How do I check my UGG security label?

Checking the Official Security Sticker

The reflective hologram style logo can be found on the outside of the shoebox or sewn into the products themselves. When checking UGG boots for sewn in security labels, you'll find them on the inside the left boot, shoe or slipper.

Where is UGG serial number?

The shoebox should also have this same security sticker. In fall 2013, UGG Australia added a QR code to the sewn-in security label on the left shoe. Just scan with any smartphone, and you will be taken to UGG's official website where you'll be able to verify the product's authenticity.

Do Uggs exchange old Uggs for new ones?

FREE RETURN SHIPPING LIMITED TIME OFFER

If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.

Does Uggs have a lifetime warranty?

UGG Limited Warranty

We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.

Fake vs Real Ugg Boots

Do Uggs have tags?

Australian Made has been working with local manufacturers and retailers for over 20 years, to help consumers buy genuine Australian products that they know and love. Upon certification, all genuine ugg products will have 'Made in Australia' swing tags attached to them.

What does registering your Uggs do?

In a video with over 4.7 million views, TikTok user Karina (@karinasoliss__) encourages users to register their UGG boots with the company. That way, if there is a defect or another aspect of the boot that fails, UGG will replace the boot for free.

Do all Uggs have security labels?

We use the latest security to help ensure authenticity. Every authentic UGG and I Heart UGG product comes with a security feature contained in a reflective security label sewn into the left shoe or boot and/or security sticker on the shoebox, allowing instant authentication of genuine UGG products.

How do you trade in old Uggs?

Customers who purchased their UGG products through our website can bring their items to an UGG Concept or UGG Outlet Store to process an exchange or return.

Do Uggs have a QR code?

Please scan the QR code to guarantee authenticity. "Beware of Text Messages: Currently UGG does not contact customers via text message regarding promotions and special sales and we will never do so without explicit permission.

What is difference between UGG and UGG Australia?

Despite the 'Ugg Australia' branding, Deckers' uggs and slippers aren't actually made here in Australia. Instead, they're made in China and exported to hundreds of countries worldwide. As opposed to Australian made and sheepskin products which we sell, along with other retailers around the country.

Which UGG brand is the original?

The boots were reportedly being manufactured in 1933 by Blue Mountains Ugg Boots of New South Wales. Frank Mortel of Mortels Sheepskin Factory has stated that he began manufacturing the boots in the late 1950s. Surfer Shane Stedman of Australia has stated in interviews that he invented the ugg boot.

How many years do UGGs last?

UGG Sizing & Determining The Correct Size For You

With adequate care and protection, our UGGs will last anywhere between five to twenty years with ease.

How much does it cost to repair UGGs?

UGG Classic Renew (Resole, shampoo, and binding replacement) for $80. UGG Classic Restore (Resole and shampoo) for $60. UGG Classic Refresh (Shampoo only) for $40.

Can I put my UGGs in the washer?

Use a delicate non-bio detergent and a cold delicates cycle. Allow them to air dry completely before wearing. Never try to dry UGGs in a tumble dryer.

How do you save ruined Uggs?

Does UGG do exchanges without receipt?

Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.

Do fake Uggs have holograms?

Sewn-In Security Label

You can scan this code to be taken to UGG's website to verify its authenticity. There's also a holographic sun logo that'll change from black to white when you rotate it 90 degrees. If your shoe doesn't have these security features, it's likely a fake.

How do you check the authenticity of a brand?

How can you tell a fake label?

If the quality of the printing on the label appears to be mediocre then it might be a fake. Inconsistent reproduction of brand colours or corporate logos are another tell tale indicator. Should there be any doubt in the quality of the label, compare any dubious, suspicious labels with known, genuine products.

Are there two UGG brands?

In 2016, Deckers rebranded to "UGG", instead of "UGG Australia", in response to an investigation by the Australian Competition & Consumer Commission because of a complaint that the reference to "Australia", in its branding of sheepskin boots manufactured in China and Vietnam, was misleading and deceptive, and therefore ...

Is Amazon an authorized UGG retailer?

Amazon is an authorized reseller of UGG products. However, make sure that the boots you buy are sold and shipped by Amazon, not by a third-party seller operating a storefront on Amazon.

Can I replace damaged Uggs?

Please note that UGG® can offer an exchange or site credit but does not perform repairs. Items returned for defect evaluation will be processed in the order they are received. Evaluations can take 1 to 3 weeks. Exchange will be shipped via UPS Ground at no cost to the customer.

Do you wear socks with UGGs?

UGG footwear is designed to be worn barefoot to maximize the cushioning and warmth of the sheepskin.

Is Koolaburra the same as UGG?

Who We Are. The newest member of the UGG brand family, Koolaburra by UGG is a lifestyle brand designed with the modern family in mind. Rooted in quality, comfort, and craftsmanship, Koolaburra delivers effortless lifestyle essentials for the whole family.