Is it true you can return old Uggs?

We gladly accept returns from customers who purchased their UGG® product from a retailer other than www.ugg.com, or the UGG® call center. We will process your return for an exchange or a site credit. We do not offer a refund for products not purchased directly from us. Items must be in new and unused condition.

Can you replace old Uggs?

All items sent to UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis. Please note that UGG® can offer an exchange or site credit but does not perform repairs. Items returned for defect evaluation will be processed in the order they are received.

Do Uggs have a lifetime warranty?

UGG Limited Warranty

We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.

How many years do UGGs last?

UGG Sizing & Determining The Correct Size For You

With adequate care and protection, our UGGs will last anywhere between five to twenty years with ease.

How much does it cost to repair UGGs?

UGG Classic Renew (Resole, shampoo, and binding replacement) for $80. UGG Classic Restore (Resole and shampoo) for $60. UGG Classic Refresh (Shampoo only) for $40.

How I got two New Free Pairs of Uggs

How do you trade in old Uggs?

Customers who purchased their UGG products through our website can bring their items to an UGG Concept or UGG Outlet Store to process an exchange or return.

How do you save ruined Uggs?

Will my UGGs be ruined if they get wet?

A few drops on the Classic II won't hurt them, but the Classic II is not meant for rain, snow, or any large amount of liquid. While these boots have been pre-treated to repel moisture and protect against stains, large amounts of liquid or extended exposure to liquid will eventually soak through.

Do UGGs mold to your feet?

UGG footwear is designed to be worn barefoot to maximize the cushioning and warmth of the sheepskin. Our fleece foot bed will mold to the natural contours of your foot, creating a personalized arch support.

Are UGGs ruined when wet?

Stepping in a puddle, spilling a drink or getting caught in the rain while wearing them all have the potential to ruin the look of UGG boots. Even after they've dried, water-damaged UGGs often show discolored splotches and flaws in the natural sheepskin pile, which make the boots look worn out well before their time.

Can you exchange old shoes?

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

What to do with expired shoes?

Recycle and Reuse

When that happens, you can recycle your old shoes—the textile components of your old footwear can be used to make something else, even a new pair of sneakers in some cases. Some Nike stores in the US and Europe offer shoe recycling, so check your local store and see if they participate.

Can you get in trouble for returning too much?

Generally, a consumer is safe from being arrested if they are honest with a store about the item they are returning.

Can you exchange worn shoes at Foot Locker?

Our guarantee: It'll fit or we'll exchange it for free! You have up to 45 days from the purchase date or shipment date to complete the return or exchange. The items must be in new condition and repackaged in the original box with all tags and packaging included.

Can I put UGGs in the washing machine?

Use a delicate non-bio detergent and a cold delicates cycle. Allow them to air dry completely before wearing. Never try to dry UGGs in a tumble dryer.

Can I throw my UGGs in the dryer?

You may be tempted to put them on a gentle, low-temperature wool wash, but even this isn't safe enough. The official UGG stance is to never use a washing machine or tumble dryer to clean your UGGs at home.

Can UGGs go in washer and dryer?

For our shoes, we advise never to wash them in the washing machine as this can damage the delicate materials, particularly those made from sheepskin or leather. If you would like to learn more about how to best clean and care for your UGG footwear, please click here.

How do I keep my UGGs Fluffy?

How do I fluff up my UGG slippers? The best way to keep your slippers at their fluffiest is to gently clean off any mark as soon as possible to keep it from drying out or leaving a stain.

What happens to UGGs when you wash them?

Sheepskin is stronger - but when you throw your uggs into a rough, tumbling washing machine, both sheepskin and suede are going to have a bad time. A machine wash could rip the fabric, damage the inner lining or even cause further staining from water and chemical detergents.

What happens if you put water on UGGs?

Too much water can ultimately make the wool separate from the skin. It can also be a cause of the skin to stretch out too much. Once you have cleaned the ugg boots you are ready to dry them. Stuff the ugg boots with either tea towels, or butcher paper and bring them to shape.

Does Soap ruin UGGs?

General Cleaning

If you wish to wash your UGG's to give them a touchup you should always use just warm water and dish soap – and never scrub them hard as you will damage both the material and colouring.

Is there a difference between UGG and UGG Australia?

Despite the 'Ugg Australia' branding, Deckers' uggs and slippers aren't actually made here in Australia. Instead, they're made in China and exported to hundreds of countries worldwide. As opposed to Australian made and sheepskin products which we sell, along with other retailers around the country.

How long does it take UGGs to dry after cleaning?

Let boots dry naturally for 24 hours in a cool, ventilated area. Avoid direct heat and sunlight. Once dry, use suede brush and brush in a single direction to restore original appearance.

Can you exchange Uggs without a receipt?

Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.

Can I return my Crocs after wearing them?

RETURN POLICY

A full refund, excluding shipping charges, will be issued on unworn and unwashed merchandise within 45 business days to the original form of payment. Items that are beyond 45 days from that date will no longer be available for return.