What are the key tasks of a housekeeper?

Housekeeping
  • Cleans and sanitizes hotel and guest rooms.
  • Vacuums and sweeps floors, carpets, and rugs.
  • Makes beds and changes linens.
  • Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.
  • Replenishes toiletries and towels.
  • Empties trash receptacles.


What are the 3 important things in housekeeping?

3 Keys to excellent housekeeping
  • Room design. ...
  • Consistent attention to detail. ...
  • Staff motivation.


What are the top 3 skills a housekeeper should have?

Examples of housekeeping skills
  • Time management skills. Housekeepers often work on their own or they may work with a small group of other housekeepers and must complete a set number of cleanings each day. ...
  • Communication skills. ...
  • Flexibility. ...
  • Undergo housekeeping training.


What is the most important role of housekeeping?

The function of housekeeping should be to keep rooms clean, sanitary and welcoming, but also to put the hotel's best face forward at all times, in every interaction.

What are the 7 standards for an housekeeping?

7S of Good Housekeeping is an expanded version of 5S of Good Housekeeping. 7S stands for sort, systematize, sweep, standardize, safety, self-discipline and sustain.


Introduction to Housekeeping/Housekeeping sections/functions and responsibilities of housekeeping



What are the 5 principles of housekeeping?

5S or good housekeeping involves the principle of waste elimination through workplace organization. 5S was derived from the Japanese words seiri, seiton, seiso, seiketsu, and shitsuke. In English, they can be roughly translated as sort, set in order, clean, standardize, and sustain.

What are the 4 standard of good housekeeping?

The management concept of “5S” is promoted for good housekeeping practice in workplaces, which includes five complementary principles of “Organisation”, “Neatness”, “Cleanliness”, “Standisation” and “Discipline”. “5S” is a practically management tool for good housekeeping practice in workplaces.

What are the six core competency of housekeeping?

The HOUSEKEEPING NC II Qualification consists of competencies that a person must achieve to prepare guest rooms, clean public areas and equipment, provide housekeeping services, provide valet services, handle intoxicated guest, and laundry linen and guest clothes to a range of accommodation services.


What is a good summary for a housekeeping resume?

Competent and dependable housekeeper with experience in private residences as well as large hotels. Valued for impeccable standards in maintaining a clean, sanitized, tidy and pleasant environment for hotel guests and clients. Skilled at selecting the best tools and methods for all cleaning jobs.

What is the golden rule of housekeeping?

Clean from the top down

Don't fight gravity when you clean. You'll lose. Working from high to low almost always works better in cleaning situations. When you're cleaning the entire house, start on the top floor and work your way down to avoid tracking through rooms you have already cleaned.

What is the most important skill to have as a housekeeper?

Organization. Being organized is an essential skill for a housekeeper. You'll have to keep track of numerous jobs and tasks, and keep all of your equipment and supplies organized. Overall, good organization will help you do the very best job that you possibly can.


What is poor housekeeping?

Poor housekeeping results in untidiness, disorder, poor storage of items around the household and wasted cleaning products. Additionally, Clutter and disorder reduces productivity, leading to even poorer housekeeping practices.

How do you describe housekeeping skills?

Housekeeping skills are the qualities you use to become effective at your and perform housekeeping duties efficiently. These duties may include sweeping, mopping, scrubbing, polishing floors, laundry, and emptying and cleaning garbage cans.

How can I make my housekeeper sound good on my resume?

  1. Strong time management skills and proven history of workplace punctuality.
  2. Attention to detail and meticulous use of proper safety procedures.
  3. Experience with a variety of cleaning products and tools.
  4. Good interpersonal and communication skills.
  5. Self-directed and motivated.


How do you describe yourself as a housekeeping professional?

Tell me about yourself? SUGGESTED ANSWER: “I am a hard-working, conscientious and loyal employee whose work is very important to me. Outside of my work, I have a family to support and I understand the only way I will get to provide for them long-term, is to be a professional and competent Housekeeper.

What are the 10 elements of an effective housekeeping?

What are the elements of an effective housekeeping program?
  • Maintenance. The maintenance of buildings and equipment may be the most important element of good housekeeping. ...
  • Dust and Dirt Removal. ...
  • Employee Facilities. ...
  • Surfaces. ...
  • Maintain Light Fixtures. ...
  • Aisles and Stairways. ...
  • Spill Control. ...
  • Tools and Equipment.


What is ABCD in housekeeping?

All the soil linen striping. Garbage removal. Cleaning utensils.


Why is 5S important in housekeeping?

The benefits from a well-implemented 5S system leads to a workplace that helps to easily identify and reduce various forms of waste. An organized workspace can help to reduce excessive motion, wasted time looking for things, and when things are in place it is easy to spot things out of place.

What are the signs of poor housekeeping?

Signs of poor housekeeping
  • Cluttered or poorly organized work spaces.
  • Untidy or dangerous storage of materials (e.g. dangerous stacking of materials or overcrowded shelves)
  • Dusty/dirty floors or work surfaces.
  • Storage of items no longer needed or used.
  • Blocked or cluttered aisles and exits.
  • Broken furniture and equipment.


What are the 4 elements of cleaning?

Four basic components of cleaning
  • Contact time.
  • Chemical.
  • Temperature.
  • Mechanical.


What are the 8 standards of housekeeping?

Standards of cleaning for Hotel Housekeeping Department
  • Physically clean: ...
  • Chemically clean: ...
  • Bacteriologically clean: ...
  • Entomologically clean: ...
  • Osmologically clean:
  • Terminally clean: ...
  • Regular Cleaning of Guest Rooms Vs Deep Cleaning?


What are the general housekeeping rules to remember?

General housekeeping rules to remember:

Clean up after yourself. Pick up trash and debris and dispose of it properly. Keep your work area clean throughout the day, minimizing the time needed to clean a larger mess at the end of the day. Dispose of combustibles and flammables properly.

Do and don'ts in housekeeping?

Five Do's and Don'ts When Working as a Hotel Housekeeper
  • Do: Treat All Guests With Kindness. ...
  • Don't: Invite Friends and Family to the Property. ...
  • Do: Behave Like a Professional at All Times. ...
  • Don't: Permit Room Access to Anyone But the Registered Guest. ...
  • Do: Put in 100% Effort During Every Shift.


What is the biggest risk of being a housekeeper?

Common housekeeper dangers and injuries

Slip and fall accidents from wet or cluttered surfaces. Chemical exposure from cleaning agents. Infectious disease from waste disposal. Knee injuries.

What are common housekeeping problems?

10 Common Housekeeping Issues That Damage Hotel Profits
  • Low quality furnishings.
  • Broken lights.
  • Damp patches.
  • Hair in the bath or on the floor.
  • Rubbish under the bed.
  • Fingerprints on windows and mirrors.
  • Not enough toiletries (paper roll, shampoo, conditioner, soap, etc)
  • Dust.