What do Chick-fil-A employees say instead of you're welcome?

But one thing those employees don't say: You're welcome. Instead they say, "It's my pleasure." Why? Because it's simply more polite, and it shows gratitude to the customer.


What do Chick-fil-A employees say?

'My pleasure and Chick-fil-A go hand in hand'

Today, "my pleasure" is a brand catchphrase and part of the popular lore around Chick-fil-A, which had 2,730 outlets and hit nearly $16 billion in sales in 2021, according to Technomic, a food industry research and consulting firm.

Are Chick-fil-A employees supposed to say my pleasure?

This specific tradition of Chick-fil-A employees saying “my pleasure” has sparked rumors in the past — many claimed that saying the two magic words before the employee said them could get you a free chicken sandwich. According to a Snopes investigation, the rumor isn't true.


What can I say instead of thank you at Chick-fil-A?

But two decades ago, Chick-fil-A borrowed a tactic from The Ritz-Carlton that would become a central element of its brand culture: Employees replying to customers who thank them by saying “my pleasure,” instead of “you're welcome” or “no problem.”

What happens if someone at Chick-fil-A doesn t say my pleasure?

Fun Fact: If a Chick-fil-A employee doesn't say “My Pleasure” after you say “Thank You” then you get your meal for free… 😅 #rileydoingthings #rileydoingthingstoo # mypleasure.


The Real Reason Chick-Fil-A Employees Never Say 'You're Welcome'



Does Chick-fil-A have a catchphrase?

What is Chick-fil-A's slogan? In 1995, a pair of rebel cows first painted the words “Eat Mor Chikin” on an Atlanta, Georgia, billboard. Since then, the boisterous bovines have found creative ways to use the slogan to encourage humans to eat chicken (and not beef).

What is the highest position at Chick-fil-A?

3 answers. Usually you are hired as a back of house or front of house team member, then you get promoted to trainer, then to shift leader, then to assistant manager, and finally to manager.

What happens if you are the first customer at Chick-fil-A?

That is because each of the First 100 Participants at the Grand Opening of a Chick-fil-A Restaurant who comply with the Official Rules will receive a Grand Prize of one Chick-fil-A Sandwich Meal per week for a year (equating to 52 meals).


What does Silver status mean Chick-fil-A?

Chick-fil-A One Member. Chick-fil-A One Silver Status (achieved upon earning 1,000 points in a year) Chick-fil-A One Red Status (achieved upon earning 4,000 points in a year) Chick-fil-A One Signature Status (achieved upon earning 10,000 or more points in a year)

What does Chick-fil-A call their fries?

Waffle-cut potatoes cooked in canola oil until crispy outside and tender inside.

Why are Chick-fil-A employees so happy?

Chick-Fil-A employees are so happy for a few reasons, such as individual personality, company culture, and job requirements. When hiring, Chick-fil-a looks for individuals who have outstanding customer service skills and are pleasant and happy individuals.


What does Chick-fil-A stand for?

When we first opened our doors in 1967, our founder Truett Cathy wanted the company's name to reflect the top quality customers should expect each time they visited a restaurant. That's why he chose Chick-fil-A: “Chick” to represent our signature menu item, and “fil-A” as a play on the word “filet,” with a small twist.

What religion runs Chick-fil-A?

Chick-fil-A, Inc. May 23, 1946 in Hapeville, Georgia, U.S. Many of the company's values are influenced by the Christian religious beliefs of its late founder, S. Truett Cathy (1921–2014), a devout Southern Baptist.

What religion is Chick-fil-A part of?

Chick-fil-A's business model is largely rooted in its owner's religious beliefs. S. Truett Cathy, a devout Baptist, opened the first Chick-fil-A in Atlanta in 1967, and the chain has remained in his family's hands ever since.


What is the Chick-fil-A cow name?

One of the cows, a female named Freedom, has been starring in Chick-fil-A commercials for at least 12 years, according to Phil. Freedom has completed many challenging tasks through her role for Chick-fil-A. Phil also cares for a calf named Freckles and two female cows named Molly and Cat among others.

What are Chick-fil-A employees not allowed to say?

Employees are also extremely respectful to their customers. In a 2016 study by research firm QSR, Chick-fil-A's employees overwhelming said "please" and "thank you" at a higher rate than their competitors. But one thing those employees don't say: You're welcome.

Does Chick-fil-A allow colored hair?

6 answers. Employees are allowed to color hair as long as it stays a natural color. My hair color is black.


Does Chick-fil-A give free food to employees?

If you are obsessed with chicken nuggets, or can't get enough Chick-fil-A Frosted Lemonade, then working at Chick-fil-A might be your happy place. Bonus: many local franchise owners offer team members a free meal during their shift. 5. You'll make lifelong friendships.

Can I ask for crispy fries at Chick-fil-A?

You can order your fries well done, and they'll be twice fried. You can also order them thrice fried, but I've never tried that. The waffle shape of the fries is perfect for this because the outside gets extra crispy and the inside stays soft and super potato-y. I order my fries like this every time now.

What does the E in fries stand for?

Planned Parenthood has created the acronym, FRIES, which makes it easier to remember the 5 key aspects of consent. FRIES stands for freely given, reversible, informed, enthusiastic, and specific.


Are Chick-fil-A fries real?

The Waffle Fries are made from potatoes grown by a family-owned business in Washington State, along the Columbia River Basin. The Johnson family has grown potatoes since 1906, which are served across the country in Chick-fil-A restaurants as waffle fries and hash browns.

What do black shirts mean at Chick-fil-A?

A red polo means team member, blue means team lead, and dark blue means shift lead. The Red shirts are team members. Blue shirts are coaches and leads. Black shirts are operators or directors.

Does your Chick-fil-A status reset every year?

To provide clarity, we established a set date of December 31st each year for members to receive points towards a specific member tier status. Points toward member tier status will reset to zero on January 1st each year. Was this answer helpful?


How much money is red status Chick-fil-A?

Chick-fil-A, Inc. Thanks for reaching out! It takes 1,000 points to become a Chick-fil-A One Silver Member and 5,000 points for Chick-fil-A One Red Members.