What is 111 number used for?

111 is a free number to call when you have an urgent healthcare need that isn't a life-threatening situation. Following a short assessment NHS 111 will direct you to the right service, at the right time and as close to your home as possible.

What do you call 111 for?

If needed, NHS 111 can book patients in to be seen at their local A&E / emergency department or an urgent treatment centre, emergency dental services, pharmacy or another more appropriate local service – as well as send an ambulance should the patient's condition be serious or life-threatening.

What happens if you don't answer a 111 call?

What if I miss the call? A nurse will try and call you up to 3 times. If they cannot contact you they will leave a message, but you will not be able to call them back.

Who runs 111 service?

NHS 111 is for people who need medical help and advice when not in a life-threatening situation. Highly trained advisors, who are supported by healthcare professionals, are available on NHS 111 24 hours a day, 365 days a year. You can call 111 or go online to 111.nhs.uk.

Can I ring 111 for advice?

If you can't decide if it's a real emergency and you're still worried, call 111 and ask us. We'll help you work out what to do.

111 Angel Number Meaning | New Beginnings Are On The Horizon!

What happens when you ring 111?

111 is a free number to call when you have an urgent healthcare need that isn't a life-threatening situation. Following a short assessment NHS 111 will direct you to the right service, at the right time and as close to your home as possible.

Can 111 make hospital appointments?

NHS 111 can also make direct appointments online, by phone or face–to–face with a variety of health services, including Urgent Treatment Centres, a patient's own GP, specialised mental health crisis services, dental services and pharmacists for urgent repeat prescriptions and advice.

Are 111 calls anonymous?

You can remain anonymous if you feel uncomfortable giving your details. For patients' safety, all calls are recorded. Depending on your reason for calling, you will be put through to a Nurse Adviser, Health Information Adviser or a Dental Health Adviser.

Can 111 give prescriptions?

111 online Emergency prescriptions

Use this service to request a limited emergency supply of a medicine you've completely run out of. This must be a medicine you are prescribed regularly, usually through a repeat prescription. You will pay your normal NHS charge for prescriptions.

Is 111 free?

Calls to the NHS 111 service are free from both landlines and mobile phones, so it won't cost you a penny. 6. Is the NHS 111 service available 24/7? Yes, NHS 111 is available 24 hours a day, 7 days a week, 365 days a year.

How long does it take for 111 to answer the phone?

111 service are very helpful and kind. I've been on the phone up to 50 mins before it was answered, however very helpful with my problems. Very quick response, very helpful staff.

Can 111 do video calls?

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. The BSL interpreter will call an NHS 111 adviser on your behalf, and you will then be able to have a real-time conversation with the NHS 111 adviser via the interpreter.

Why can't I call 111 from my phone?

Why is that? If the Wi-Fi Calling feature is enabled on your mobile phone, it could be interfering with your location when trying to ring the 111 service. To ensure that we can determine your correct location, you will need to turn off Wi-Fi Calling before dialing.

How much does 111 cost?

111 - non-emergency medical advice

Calls to this number are always free from mobiles and landlines.

What time should you call 111?

6pm until 8pm weekdays. 9am until midday on Saturdays and Sundays.

What's the difference between calling 111 and 999?

In a life-threatening emergency call 999. If you need medical help fast, but it's not an emergency, use NHS 111 Online first or call 111.

How can I get antibiotics without seeing a doctor?

Yes, there are antibiotics that you can get over the counter. These can be found at any local drug store or grocery store pharmacy. That said, only certain types of antibiotics, such as topical antibiotics, are available over the counter.

Does 111 put you on hold?

However, the latest official figures show the average time to answer a call was 395 seconds - six and a half minutes. Patients have also reported being left on hold for up to an hour, while others have waited overnight for a call back from a doctor.

Can 111 call anytime?

NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health. 24 hours a day, 7 days a week.

Can I call 111 for someone else?

If you're concerned about a friend or relative's health, there are many ways for you to get information and advice. For example, you can: find information about hundreds of different health conditions. call NHS 111 to speak to a health adviser.

How many calls does 111 get a day?

Members of the public called the NHS 111 service 1.4 million times last month, an increase of 8% compared with the same time last year. 38,000 people received help via the phone line each day last month, contributing to the total of 16 million calls to 111 in the past twelve months.

Can you text to 111?

Text from a phone you have registered on the Police website:

You must text 111 from a phone number you registered on the Police website, otherwise your text won't go through. If you use a phone belonging to someone who hasn't registered, the text won't go through.

How do you call police if you can't talk?

Silent 999 calls

If you're in danger but you can't talk on the phone, you should still call 999, then follow these instructions. Call 101 for non-emergency enquiries. If you have a hearing or speech impairment, use our textphone service on 18001 101.

How long is a 111 wait?

The service aims for calls to be answered in less than 20 seconds on average but the latest provisional data shows the average answer time in July was 395 seconds, or six and a half minutes. Only 43.2 per cent of all calls were answered within one minute, down from 52 per cent in January, the Telegraph reports.

What is the closest thing to antibiotics over the counter?