What is that one thing a salesperson should absolutely never do when selling to you?

A salesperson should absolutely never disparage a competitor's products or services [1].


What not to do as a sales person?

But my top 5 mistakes, in SaaS at least, that every sales rep has to avoid:
  • Not being a true expert in the product they are selling. This is way, way too common. ...
  • Not listening and solving the prospect's problem. ...
  • Overdiscounting. ...
  • Treating smaller customers poorly. ...
  • Fear.


What is the 3 3 3 rule in sales?

The 3-3-3 Rule is simple, strategic, and effective. By focusing on three key components—content types, distribution channels, and audience engagement stages—you can create a marketing plan that resonates with your target market at every stage of their journey.


What are the 5 F's in sales?

Great salespeople don't bulldoze through them—they guide customers with empathy, experience, and integrity. That's where the Five F's come in: Feel, Felt, Found, Follow-Up, and Fair. Mastering these helps you connect, earn trust, and close with confidence.

What is one of the most common mistakes salespeople make?

Talking More Than You Listen

In sales, confidence is important - but control isn't the same as connection. One of the most common mistakes reps make is dominating the conversation: explaining product features, pushing benefits, and trying to steer the deal instead of earning it.


What is one of the biggest mistakes salespeople make while selling?



What are the 3 F's in sales?

How do you handle sales objections with the 3 F's method? The 3 F's method – Feel, Felt, Found – involves empathizing with the customer (feel), sharing similar experiences of others (felt), and offering a positive outcome or solution (found).

What are the 3 A's in sales?

There are certain characteristics that separate successful salespeople from average salespeople. The latter doesn't have an innate ability to sell. Sales come from three things – Attitude, Activity, and Ability and these qualities can be learned through practice and proper training.

What is the rule of 7 in sales?

The "7% sell rule" is a stock trading guideline telling you to sell a stock if it drops 7-8% from your purchase price to cut losses, popularized by William O'Neil's CAN SLIM method, preserving capital by exiting failing trades quickly, though some adapt it for volatility or consider other factors like fundamentals. 


What is the best selling technique?

The best sales strategies focus on ** customer-centricity**, building genuine relationships, and providing value by solving specific problems, not just pushing products. Key approaches include consultative selling (acting as a trusted advisor), solution selling (tailoring solutions to pain points), and leveraging technology like CRM systems for follow-ups, while always researching prospects, offering clear benefits, and ensuring a smooth buying experience. A multi-channel approach to reach customers effectively and a strong alignment between sales and marketing are also crucial for modern success. 

What is the golden rule of sales?

And that's the golden rule. Don't just sell what your product is. Sell what it does for someone. Sell the outcome.

What are 5 sales techniques?

Which sales methods should I use?
  • SPIN selling. SPIN selling is about asking the right questions. ...
  • SNAP selling. Before modern buyers make a purchase decision, they're overloaded with information urging them to buy solution X or Y. ...
  • Challenger Sale. ...
  • Sandler Sale method. ...
  • Consultative or solution selling.


What is the number one rule of sales?

The number one sales rule to follow is to never end your day without taking at least one proactive step to put prospective business in the top of your sales funnel. That means making one call, asking for one referral, sending a letter, an email, or going to a networking event.

What are trigger words in sales?

A trigger word is any word or phrase that prompts someone to take action. Trigger words when used during sales compel your listener to make a purchase decision or agree to a further discussion.

What is the #1 reason for failure in sales?

Never forget that the number one reason for failure in sales is an empty pipeline. The number one reason for an empty pipeline is the failure to prospect every day, every day, every day.


What not to say when selling?

The following is a summary of what not to say when selling a product, program, membership or service:
  • “We are not a hard sell.” ...
  • “You can [buy, join, sign up] or not…or you don't have too.” ...
  • “We don't want to be P-U-S-H-Y and make anyone feel uncomfortable.”


What is the 80/20 rule for sales?

The 80/20 Rule in sales, or the Pareto Principle, suggests that roughly 80% of your results come from just 20% of your efforts, clients, or activities. Salespeople use it to focus on high-impact areas, like identifying the 20% of customers who generate 80% of revenue, the 20% of products that drive most sales, or the 20% of prospecting activities that yield most deals, enabling better resource allocation and increased efficiency. It also applies to communication, where reps should listen 80% of the time and talk 20% to truly understand customer needs.
 

How many touches to close a sale?

Studies show that five to seven touchpoints is the sweet spot. Some deals may close in three, others may take ten or more. The exact number depends on your industry, product, and prospect.


What is the 70 20 10 rule in sales?

70% of Facebook posts should be proven content that supports building your brand. 20% should be content from others, such as promoting another's business or sharing interesting articles written by another and tagging. 10% should be call-to-action in nature such as sales, discounts, introduction on new offerings, etc.

What are the 5 W's in sales?

Open-ended questions for sales often begin with the five Ws: who, what, where, when, why.

What does ABC mean for sales?

"Always Be Closing" (ABC) is a sales strategy emphasizing the importance of focusing on the close. The idea behind ABC is to maximize every opportunity presented by a potential customer and ensure that no time or effort is wasted on activities that won't lead to sales.


What is an SE in sales?

In sales, "SE" most commonly means Sales Engineer (or Solutions Engineer), a technical expert who bridges the gap between complex products and customer needs, providing pre-sales support, technical demos, and customizing solutions, working alongside account executives to close deals. It can also sometimes stand for Sales Executive, a role focused on closing deals and managing client relationships, often with revenue quotas, though Sales Engineer is more prevalent in tech/SaaS. 

What are the 5 most common objections to a sale?

5 Common Sales Objections and How to Handle Them
  • Objection 1: "We're Good. We already have someone and they're doing a good job." ...
  • OBJECTION 2: "Your price is too high." ...
  • OBJECTION 3: "You're all the same. ...
  • OBJECTION 4: "Just send me info and I'll get back to you." ...
  • OBJECTION 5: "This isn't a priority right now."


How to turn a no into a yes in sales?

Turning a "no" into a "yes" in sales involves active listening, empathy, and reframing objections by uncovering the real reasons behind the "no," offering alternative solutions, building trust with social proof, and focusing on the prospect's needs rather than pushing for a close. It's about shifting from a high-pressure pitch to collaborative problem-solving by understanding fears and offering value, often requiring patience and a willingness to adapt your offer.