Do UGGs have a lifetime guarantee?

UGG Limited Warranty

We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.

Can I send my old UGGs and get new ones?

All items sent to UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis. Please note that UGG® can offer an exchange or site credit but does not perform repairs. Items returned for defect evaluation will be processed in the order they are received.

How many years do UGGs last?

UGG Sizing & Determining The Correct Size For You

With adequate care and protection, our UGGs will last anywhere between five to twenty years with ease.

How do I bring my old UGGs back to life?

In a small bowl combine 1/2 cup of cold water and 1/2 a cup of distilled white vinegar. Dip a clean, damp cloth into the mixture and use it to gently scrub away any stains on your boots. “Gently” is the key word here. If you rub too vigorously you can remove the color from your boots.

How much does it cost to repair UGGs?

UGG Classic Renew (Resole, shampoo, and binding replacement) for $80. UGG Classic Restore (Resole and shampoo) for $60. UGG Classic Refresh (Shampoo only) for $40.

How I got two New Free Pairs of Uggs

Can you Reheal UGG boots?

Sole repair

UGG boots unfortunately cannot be fully re-soled, because of the way they're constructed — specifically, they lack a 'Goodyear welt' or layer that sits between the soles and uppers into which new soles can be stitched as needed.

Does UGG replace free boots?

UGG Limited Warranty

We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.

Can UGGs get wet?

You can, but we don't recommend it. If water splashes on your boots they will be okay, but you should opt for waterproof shoes when it rains.

How do you save ruined UGGs?

Does UGG return old shoes?

Customers who purchased their UGG products through our website can bring their items to an UGG Concept or UGG Outlet Store to process an exchange or return.

What is difference between UGG and UGG Australia?

Despite the 'Ugg Australia' branding, Deckers' uggs and slippers aren't actually made here in Australia. Instead, they're made in China and exported to hundreds of countries worldwide. As opposed to Australian made and sheepskin products which we sell, along with other retailers around the country.

Do UGG boots get smelly?

Whilst the A-Grade Merino Sheepskin can work its magic on natural odours, it can't keep away the smells brought on by dirt. So, make sure your feet are nice and clean before you place them in your cosy UGGs!

Can I exchange Uggs without receipt?

Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.

Can I exchange shoes I wore once?

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

Do I wear socks with UGGs?

Many Ugg experts highly recommend not wearing socks with your Uggs as the “cozy fit” that's associated with Uggs is due to how it shapes to your foot. If it shapes to your foot and sock, it may always be a bit loose.

Are UGGs warm enough for winter?

Yes, they keep your feet warm and cosy when the temperature dips, but that's not all that our premium Australian sheepskin boots do. Here are four reasons why you should be wearing your ugg boots all year round!

Can I throw my UGGs in the washing machine?

Use a delicate non-bio detergent and a cold delicates cycle. Allow them to air dry completely before wearing. Never try to dry UGGs in a tumble dryer.

Do Uggs get ruined in the snow?

Even with waterproofing treatment, water resistant ugg products can become damp when submerged in water or snow and this can also leave marks on the beautiful suede exterior.

Can you exchange Uggs anywhere?

If you need to return an item purchased at an UGG® retail store, please return to the store where the purchase was made. If you are unable to reach the store or the store cannot help you, please contact our customer service team who will be happy to see if they can assist you further.

How do you fix Uggs after snow?

Mix a 50/50 solution of white vinegar and water. Using a cloth, dab the solution on salt stains. Rinse with a cloth dipped in water and blot with a dry cloth. Let dry.

Do UGGs get ruined when wet?

Stepping in a puddle, spilling a drink or getting caught in the rain while wearing them all have the potential to ruin the look of UGG boots. Even after they've dried, water-damaged UGGs often show discolored splotches and flaws in the natural sheepskin pile, which make the boots look worn out well before their time.

Do UGGs get bigger over time?

All genuine sheepskin stretches, so if your UGGs are constructed from sheepskin (which all authentic UGGs should be), you can expect your boots to stretch over time. This is precisely why you should ensure your UGGs are snug and cosy when you first try them on, as they will stretch about half a size over time.

How do I keep my UGGs Fluffy?

How do I fluff up my UGG slippers? The best way to keep your slippers at their fluffiest is to gently clean off any mark as soon as possible to keep it from drying out or leaving a stain.

Do UGGs make your feet hot?

Ugg boots are made from sheepskin, which is a natural material that helps keep your feet warm. But because Ugg boots are not waterproof, they can occasionally let moisture in, which can cause your feet to become cold.